TERMS OF SERVICE
Date: January 1, 2025
Acceptance of the Terms of Service
Welcome to the website (“website” or “site”) of TekNotes Solutions, LLC. (collectively “the Company,” “TekNotes Pro,” “Company” “we,” “our,” or “us”). TekNotes Solutions, LLC is the owner of a certain proprietary web based application called “TekNotes Pro.” The TekNotes Pro platform is a cloud-based document management system/note taking application (the “App”). The website and App are collectively referred to as the “Services.” “Website Users” “Medical Patients” “Medical Healthcare Providers and Their Employees” and “Users” of the App or Services are collectively referred to as “You” “Your” or “User.”
Please read the Terms of Service carefully before you start to use the Website or Services. By using the Website or Services, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy incorporated herein by reference (“Privacy Policy“) available athttps://teknotespro.com/privacy-policy/___. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Website or Services.
This Website and Services are offered and available to users who are 18 years old or older. By using this Website or Services you represent and warrant that you are of legal age to form a binding contract with the Company. If you are not 18 years old or older, you must not access or use the Website or Services.
IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY PLEASE IMMEDIATELY GO TO THE NEAREST EMERGENCY HOSPITAL.
ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS.
WE DO NOT PROVIDE MEDICAL ADVICE. TekNotes Pro is not a healthcare provider. The Content that you obtain or receive from TekNotes Pro, its employees, contractors, partners, sponsors, advertisers, licensors or otherwise through the Applications, is for informational, scheduling and payment purposes only. The content that you obtain or receive from TekNotes Pro, its employees, contractors, partners, sponsors, advertisers, licensors or otherwise through the Applications, is for informational purposes only and is not being offered as medical advice.
WHILE WE HOPE THE CONTENT IS USEFUL IN YOUR HEALTHCARE MANAGEMENT EFFORTS, IT IS NOT INTENDED AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT THROUGH PRIMARY MEDICAL CARE. DO NOT USE THESE APPLICATIONS FOR EMERGENCY MEDICAL NEEDS. IF YOU OR SOMEONE YOU SUPPORT EXPERIENCES A MEDICAL OR MENTAL HEALTH EMERGENCY, ARE THINKING ABOUT SUICIDE OR TAKING ACTIONS THAT MAY CAUSE HARM TO YOU OR TO OTHERS, IMMEDIATELY SEEK THE SUPPORT OF AN APPROPRIATE HEALTHCARE PROFESSIONAL AND/OR 911. YOUR USE OF THESE APPLICATIONS IS SOLELY AT YOUR OWN RISK. NOTHING STATED, POSTED, OR AVAILABLE THROUGH ANY SERVICES IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE, DENTISTRY, NURSING, OR OTHER PROFESSIONAL HEALTHCARE ADVICE, OR THE PROVISION OF MEDICAL CARE.
Please note that TekNotes Pro is not a referral service. We do not refer, recommend, or endorse any specific healthcare provider, test, procedure, opinion, or other information that may appear through our Applications. If you choose to rely on any content provided, you do so entirely at your own risk.
We strongly encourage you to independently verify any content relevant to you with reliable sources, such as:
  1. Consultation with a primary care physician
  2. Medical associations relevant to the applicable specialty
  3. National treatment guidelines and/or other pharmaceutical compendium
  4. Your state medical boards
  5. The appropriate licensing or certification authorities to verify listed credentials and education
By consulting these sources, you can ensure that the information you rely on is accurate and trustworthy.
NO DOCTOR PATIENT RELATIONSHIP
NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED WHEN YOU USE THE APPLICATIONS OR CONTENT. THIS IS TRUE WHETHER SUCH CONTENT IS PROVIDED BY OR THROUGH THE USE OF THE APPLICATIONS OR THROUGH ANY OTHER COMMUNICATIONS FROM TEKNOTES PRO INCLUDING TEKNOTES PRO FAX, EMAILS, OR TEXT MESSAGE.
TekNotes Pro encourages Healthcare Providers to use the Applications responsibly, but we have no control over, and cannot guarantee the availability of, the Applications at any particular time. We will not be liable for cancelled or otherwise unfulfilled appointments, or any injury or loss resulting therefrom, or for any other injury or loss resulting or arising from, or related to, the use of the Applications whatsoever.
Be advised that TekNotes Pro, including its employees are not offering or providing any financial or legal advice on its website or through its Applications.
BE ADVISED THAT TEKNOTES PRO DOES NOT CONDUCT ANY CRIMINAL BACKGROUND CHECKS ON ANYONE THAT USES THE APP OR SERVICES AND YOU AGREE THAT TEKNOTES PRO IS NOT RESPONSIBLE OR LIABLE FOR THE CONDUCT OR ACTIONS OF ANYONE THAT USES THE APP OR SERVICES THAT YOU MAY COME IN CONTACT WITH IN SEEKING TO USE THE APP OR SERVICES.
You are solely responsible for all of your interactions with all Users of the App and Services that you contact, or that contact you. Be advised that there are risks, including but not limited to the risk of physical harm, robbery, or assault that could occur when dealing with strangers. Please use caution with regard to the information you elect to share when you use the App or Services or in any communication you engage in with anyone that uses the App or Services. You should only list the contact information that you are comfortable disclosing to Us and other Users of the App and Services.
When using the App and Services, you are responsible for ensuring that your use of the App and Services is in compliance with all applicable laws in the states you reside or do business in.
WE OFFER NO GUARANTEES OR WARRANTIES THE RESULTS OF USING THE APP OR SERVICES WILL MEET ANY OF YOUR REQUIREMENTS. YOUR USE OF THE APP AND SERVICES IS SOLELY AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR INPUTTING ANY PERTINENT INFORMATION ABOUT THE MEDICAL HEALTH OR CONDITION RELATED TO YOU INTO THE SERVICES AND ALSO CONVEYING THIS INFORMATION DIRECTLY TO ANY MEDICAL DOCTOR OR OTHER QUALIFIED HEALTH PROVIDER YOU COMMUNICATE WITH WHILE USING THE APP OR SERVICES.
HIPAA/HITECH COMPLIANCE
You hereby agree to fully comply with all provisions of the Health Insurance Portability and Accountability Act (“HIPAA”) as outlined in the applicable sections of US 45 CFR Subparts 160 and 164. You acknowledge that you have sole responsibility to determine any obligations you have under HIPAA, including any potential need to execute a Business Associate Agreement with us. You agree that willful violations under HIPAA constitute a material breach of these Terms.
1. Changes to the Terms of Service
We may revise and update these Terms of Service from time to time at our sole discretion. All changes are effective immediately when we post them. Your continued use of the Website and Services following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to check this page from time to time so that you are aware of any changes, as they are binding on you.
2. Accessing the Website and Account Security
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, at our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
You are responsible for
  1. Making all arrangements necessary for you to have access to the Website.
  2. Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Service and comply with them.
To access the Services and Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
We may, without notice to you, at any time, revise these Terms of Service and any other information contained in this Website. We may also make improvements or changes in the products, services, or programs described in this Website at any time without notice.
3. General
This Website contains proprietary notices and copyright information, the terms of which must be observed and followed.
4. Limited License and Acceptance
Subject to your continued compliance with the Terms of Use, including without limitation the timely payment of all applicable fees, we grant you a non-exclusive, non-transferable, non-sublicensable, fully revocable, limited license to access and use our Services (whether through the Website, or by downloading and installing the Mobile App, including any updates and bug fixes). Your use is limited for your personal, noncommercial use only. Your access to use of some of the Services is conditioned upon your payment of all fees due and owing to Us by you to access the Services.
The Services, or any portion thereof, may not be reproduced, duplicated, copied, modified, sold, resold, distributed, visited, or otherwise exploited for any commercial purpose without the express written consent of Us. Furthermore, except for the limited rights granted in this Section, you will not (and will not encourage or assist any third party to): (i) modify, alter, tamper with, repair or otherwise create derivative works of the Services or any software or technology included in or used or distributed by Us to provide the Services; or (ii) reverse engineer, disassemble or decompile the Services, or attempt to discover or recreate the source code for the Services.
You may only use a crawler to crawl this Website as permitted by this Website’s robots.txt protocol, and We may block any crawlers in Our sole discretion. The use authorized under this agreement is non-commercial in nature (e.g., you may not sell the content you access on or through this Web site.) All other use of this site is prohibited. All rights not expressly granted herein are reserved.
You may not copy, modify, distribute, sell, or lease any part of our Website or Services, nor may you reverse engineer or attempt to extract the source code of that software, unless applicable laws prohibit these restrictions or you have our written permission to do so.
You agree that at any time in our sole discretion, without notice to you and without liability of any kind, we may make improvements and/or changes to this Website, restrict or terminate your access to or use of any part or all of the Website, or refuse, move, or remove any material that you submitted to the Website.
Any software that we provide you may automatically download and install upgrades, updates, or other new features. You may be able to adjust these automatic downloads through your device's settings.
You may not copy, modify, distribute, sell, or lease any part of our Services, nor may you reverse engineer or attempt to extract the source code of that software, unless applicable laws prohibit these restrictions or you have our written permission to do so.
Except for the limited permission in the preceding paragraphs, the Company does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights. You may not mirror any of the content from this Website on another Website or in any other media. Any software and other materials that are made available for downloading, access, or other use from this Website with their own license terms will be governed by such terms, conditions, and notices. Your failure to comply with such terms or any of the terms on this Website will result in automatic termination of any rights granted to you, without prior notice, and you must immediately destroy all copies of downloaded materials in your possession, custody or control.
5. Use With Your Mobile Device
Use of the Website and Services may be available through a compatible mobile device (“Device”), Internet access and may require software. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider.
We MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO:
A. THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION;
B. ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND
C. ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES.
5.1 When using Your Devices hereunder: (i) you are responsible for the acquisition, cost and maintenance of Your Devices as well as any necessary wireless data plan; and (ii) We shall make available the App for installation on Your Device. We hereby grant you a personal, non-exclusive, non-transferable license to install and use the App on Your Device solely for the purpose of seeking to use the Services. You agree to not provide, distribute or share, or enable the provision, distribution or sharing of, the App (or any data associated therewith) with any third party. You agree that: (i) use of the App on Your Device requires an active data plan with a wireless carrier associated with Your Device, which data plan will be provided by you at your own expense; and (ii) use of the App on Your Device as an interface with the Services may consume very large amounts of data through the data plan. WE SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY FEES, COSTS, OR OVERAGE CHARGES ASSOCIATED WITH ANY DATA PLAN.
5.2 Downloading Mobile App. You may access the Mobile App which can be downloaded from an applications store or applications distribution Services, such as the Apple Mobile App Store or Google Play, (the “Mobile App Provider”). You acknowledge and agree that: (i) these Terms & Conditions are entered into between us, and not with the Mobile App Provider, and that we are solely responsible for the Mobile App (not the Mobile App Provider); (ii) the Mobile App Provider has no obligation to furnish any maintenance and support services with respect to the Mobile App; (iii) the Mobile App Provider is not responsible for addressing any claims you have or any claims of any third party relating to the Mobile App or your possession and use of the Mobile App, including, but not limited to: (a) product liability claims; (b) any claim that the Mobile App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation; (iv) in the event of any third party claim that the Mobile App or your possession and use of that Mobile App infringes that third party’s intellectual property rights, we will be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms & Conditions; (v) the Mobile App Provider and its subsidiaries are third party beneficiaries of these Terms & Conditions as it relates to your license of the Mobile App, and that, upon your acceptance of these Terms & Conditions, the Mobile App Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms & Conditions as related to your license of the Mobile App against you as a third party beneficiary thereof; and (vi) you must also comply with all applicable third party terms of service when using the Services.
5.3 Notice Regarding Apple. You acknowledge that these Terms are between you and TekNotes Pro only, not with Apple, and Apple is not responsible for any App or the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to any App. In the event of any failure of any App to conform to any applicable warranty, then you may notify Apple and request that Apple refund the purchase price for the relevant App to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to any App. Apple is not responsible for addressing any claims by you or any third party relating to any App or your possession and/or use of any App, including, but not limited to: (i) product liability claims; (ii) any claim that any App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
Apple is not responsible for the investigation, defense, settlement, and discharge of any third party claim that any App or your possession and use of any App infringes that third party’s intellectual property rights. You will comply with any applicable third-party terms, when using any App. Apple, and Apple’s subsidiaries, are third-party beneficiaries of this section of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce this section of these Terms against you as a third-party beneficiary of these Terms.
You are responsible for any mobile charges that you may incur for using our Services, including text-messaging and data charges. If you're unsure what those charges may be, you should ask your service provider before using the Services.
You hereby represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties. If We provide a translation of the English language version of these Terms, the translation is provided solely for convenience, and the English version will prevail.
5.4 Third-Party Software. The software you download in connection with any App consists of a package of components, including certain third-party software provided under separate license terms. Your use of the third-party software in conjunction with the App in a manner consistent with the terms of these Terms is permitted, however, you may have broader rights under the applicable third-party terms and nothing in these Terms is intended to impose further restrictions on your use of the third-party software.
USER REGISTRATION
You may be required to register to use the Site and/or Services. You agree to keep your password confidential and will be responsible for all use of your account and password. You may not share your login credentials with anyone under any circumstances. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
If you have registered to use the Site or Services for your business then you shall also be jointly and separately responsible to ensure all subordinate users created under your account, by you or by another authorized user, comply with these Terms. And, you and your business may also be required to execute the TekNotes Pro Subscription Agreement and/or EULA Agreement. Furthermore, you shall provide us immediate notice should you discover that any other users have violated these Terms. You also shall ensure that all user accounts provide the real legal name of all individuals as provided by their government-issued ID or passport. Nicknames and aliases used by users may also be supplemented by using the "Nickname" field provided within the TekNotes Pro Service, so long as the names are appropriate and commonly used by the user.
USER IDENTITY VERIFICATION
You agree that you and any other user registered to use the service and associated with your account may be required to complete an ID verification through a service provided by Stripe should there be any changes in compliance requirements or any concerns regarding the user's access to the site and service. This may include, but not limited to; suspicious access/logins, questionable user names or profile photos, or third-party reports about users' identity. The standard fee shall be accessed for each ID verification whether the verification process is initiated by you, another user of your account, or by TekNotes Pro.
HELP & SUPPORT POLICY
You agree that you and any other user registered to use the service shall use the appropriate designed channels for customer service which primarily consists of specific group emails and online help portals, to which the group emails are linked to. The use of direct emails for specific employees of TekNotes Pro is generally not considered. a proper channel for customer service. You agree that any such emails are subject to be filtered, unread, archived, and ultimately not responded to. You agree to personally and jointly with your respective account, be liable for any such fees for the improper use of this reporting feature.
BUSINESS REQUIREMENTS & LEGAL COMPLIANCE
You are required to ensure your organization and business comply with all applicable local, state, and federal laws. In particular, you may only use the service in connection with services physically provided in the States (and local jurisdictions where required) in which you are legally registered to do business. Furthermore, you are required to obtain and provide to us any and all relevant documentation upon request. You understand that we may impose limitations, suspend, or terminate the service for any reasonable or timely failure to respond to such requests that prove compliance with the above. This includes providing National Provider ID Number(s) issued by NPPES, required State Business Registration and License Numbers/IDs, and ensuring the accuracy of any such records.
You also hereby agree to notify us of any changes regarding any owners or shareholders who hold 5% or more of your company, as well as to notify us of any changes to the type/structure of your business (i.e. LLC, Corporation, state of incorporation, etc). You also agree that should any director, officer, employee, agent, or contractor, be found to have been sanctioned as part of the OIG Exclusion, SAM, or State Medicaid Exclusions lists, you shall immediately provide written notice to TekNotes Pro.
USE AND DISCLOSURE REQUIREMENTS TO PREVENT FRAUD, WASTE, AND ABUSE
In order to comply and ensure the TekNotes Pro service is used in a manner that does not involve fraud, waste, or abuse as outlined under respective state laws and the federal False Claims Act, you are required to provide and accurately update us on all fees and rates related to your services. This means any use of the service that is directly or indirectly connected to any federal program (i.e. Medicaid, Medicare, Tricare, etc.) requires that all rate information be provided and properly configured within the TekNotes Pro system. Any direct source (i.e Private Pay) and other funding sources are then also required so as to ensure that any rates with non-government contracts are not higher than your direct private market rates. Generally, having higher rates with government programs than your own direct source rates is a violation of state and federal law within most transportation programs. This ensures TekNotes Pro is not involved in facilitating an operator in violation of these provisions.
SHARING SERVICES WITH NON-PARTIES
Under no circumstances are you permitted to allow any access to the services provided to you to any other business entity or their employees/agents, or individuals who are not employees of your organization, without the express written permission from our Chief Executive Officer or General Counsel (or outside counsel). This includes, but is not limited to, companies or individuals which provide administrative billing or dispatch/scheduling services, software solution providers or any agency involved in the development of software solutions.
This also applies to the use of contractors under 1099, as they are legally considered another entity outside of your company, and could be subject to requirements under HIPAA/HITECH for both you and us as it pertains to a required Business Associate Agreement. If you use or wish to use any such services then proper arrangements and review are required to ensure our respective compliance requirements under HIPAA/HITECH.
VIOLATION OF THIS PROVISION SHALL CONSTITUTE A MATERIAL BREACH OF THIS AGREEMENT AND SUBJECT YOU TO A SERVICE VIOLATION FEE OR TO LIQUIDATED DAMAGES OF NO LESS THAN $2,500, OR NO LESS THAN $5,000 IF THE VIOLATION INVOLVED WILLFUL NEGLIGENCE, IN ADDITION TO ACTUAL DAMAGES, ATTORNEY AND COURT COSTS, ETC.
SHARED MANAGEMENT
If your business comingles services provided by similar or shared management and administration, such information shall also be disclosed to us and would be subject to the provisions of SHARING SERVICES WITH NON-PARTIES, requiring express written approval from our Chief Executive Officer or General Counsel (or outside counsel).
BILLING, PAYMENT, & FEES
We accept the following forms of payment when you register to use TekNotes Pro’s Services, but we may require payment in the primary form for recurring transactions:
– ACH (Primary)
– Visa
– Mastercard
You may be required to purchase or pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We bill you through an online billing account for purchases made via the Site. We may change prices at any time. All payments shall be in U.S. dollars.
Sales tax will be added to the price of any transaction as deemed required by us. Tax amounts may not be disclosed and the Customer hereby acknowledges that they are solely responsible for inquiring about any potential tax rates. Due to ever-changing laws in various states and jurisdictions, taxes may be applied within any contractual term due to a change in nexus, as determined by us.
We reserve the right to mandate payments by one or more of the specific payment methods outlined above. Any notice to revoke authorization for recurring payments prior to the date of termination of your account may result in an immediate suspension of services. You understand your obligation to maintain the required payment profile and permit us to charge it at any time for any such services provided to you, or which will be provided to you.
You agree to pay all charges or fees at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase. If your purchase is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge. You understand that any notice to revoke authorization without providing another accepted payment method constitutes a material breach of this agreement. Furthermore, this may result in immediate limitations on your services/account at our sole discretion and will incur the same dishonored payment fee outlined in this agreement immediately upon any generated invoices.
We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Site.
CANCELLATION
All purchases are non-refundable.
Any suspension of services for non-payment does not in itself constitute any notice of termination by us (or you) of your services and account. It further does not resolve you of any obligations for payment of the services during any such suspension or waiver of obligations to provide a Notice of Cancellation. Any revocation or reversal of changes made following the Notice of Cancellation and/or date of termination shall result in the account incurring reasonable administrative costs incurred by TekNotes Pro for any and all work required to be performed in accordance with the HIPAA Business Associate Agreement, although these costs would typically be included during the termination period.
In order to provide notice of cancellation, you must log into your account and use the "Cancel Account" option within your account settings to start the process for your account and subscription termination. You agree to inform us immediately if you do not receive an emailed confirmation receipt confirming you have provided notice. Only if the account or user is currently suspended or has limited access, the Notice of Cancellation may only be made by completing the below-linked Notice of Cancellation Form and mailing it USPS First Class Certified (No Restricted Delivery), AND additionally emailing a copy of the form in PDF format to [email protected]_____within 2-business days of the mailing. The mailed form shall be addressed to:
Attn: Account Management
TekNotes Pro LLC, 21638 State Highway 249, Building E, Houston, TX, 77070.
8. Disclaimer
From time to time, this Website may contain technical inaccuracies or typographical errors, and we do not warrant the accuracy of any posted information. Please confirm you are using the most up-to-date pages on this Website, and confirm the accuracy and completeness of information before using it to make decisions relating to services, products, or other matters described in this Website.
If any term in this Terms of Service is found by competent judicial authority to be unenforceable in any respect, the validity of the remainder of this Terms of Service will be unaffected, provided that such unenforceability does not materially affect the parties’ rights under this Terms of Service.
15. The Content of Others
Much of the content (“content”) on our Services is produced by users and other third parties (“third party content”) and may contain content or materials (“materials”) from publishers or other Users. Whether that content is posted publicly or sent privately, the content is the sole responsibility of the person or organization that submitted it. Although TekNotes Pro reserves the right to review all content that appears on the Services and to remove any content that violates these Terms, we do not necessarily review all of it. So we cannot—and do not—take responsibility for any content that others provide through the Services.
Any opinions, advice, statements, services, offers, or other information or content expressed or made available by Users and third parties, including information providers, or any other users of the Website, are those of the respective author(s) or distributor(s) and not of TekNotes Pro.
You are responsible for your use of the website and Services and for any Content you provide, including compliance with applicable laws, rules, and regulations. As such, you should only provide Content that you are comfortable sharing with others.
Any use or reliance on any Content or materials posted via the website or Services or obtained by you through the website or Services is at your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the website or Services or endorse any opinions expressed via the website or Services. You understand that by using the website or Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. All Content is the sole responsibility of the person who originated such Content. We may not monitor or control the Content posted via the website or Services, and we cannot take responsibility for such Content.
We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us, as described in our Copyright policy.
Through these Terms, we make clear that we do not want the Services put to bad uses. But because we do not review all content, we cannot guarantee that content on the Services will always conform to our Terms.
You may be able to post User Content. You must not post any User Content that is threatening, abusive, unlawful, misleading, fraudulent, discriminatory, libelous, defamatory, obscene or otherwise objectionable, or that contains ethnic, sexual, racial or other discriminating slurs. You must also not post any User Content that contains proprietary information, trade secrets, confidential information, solicitations, advertisements, chain letters, pyramid schemes, investment opportunities, or other unsolicited commercial communication (except as otherwise expressly permitted by us in writing), or encourages or causes spamming or flooding.
You are prohibited from posting any User Content containing state, government or federal identification information or numbers (whether your own or of another person), such as national identification number, social security number, passport number, insurance number, driver’s license number, immigration number, or any other similar number, code, or identifier. Posting such identification information could possibly cause identity theft. The Company may remove any such identification information, but we are under no obligation to do so and have no responsibility and disclaim all liability or damages for any user posting of such identification information.
The Company reserves the right to disclose all User Content and other relevant or related information, and the circumstances surrounding their transmission, to any third party in connection with operating the Website; to protect itself, its affiliates, its partners and its users or visitors; and to comply with legal obligations or governmental requests. What this means is that we may honor law enforcement or court-mandated requests such as subpoenas or search warrants to reveal a user’s electronic address and identity, or other properly requested information.
Although we have no obligation to do so, we may monitor User Content, and reserve the right to delete any User Content or portion thereof that, at the Company’s sole discretion, violates the above rules, including any User Content that is unrelated to the specific area of the Website on which it is posted, or that is an advertisement or other commercial message, or that the Company determines at its sole discretion to be inappropriate. If you believe that any User Content violates this Agreement or our policies, we encourage you to report the content or conduct to us so that we may have the opportunity to consider whether to remove the content or not. Just so there is no ambiguity in these terms and conditions, the Company does not have any obligation to remove any User Content, and whether User Content is deemed to be inappropriate or violates any of the Company’s policies will always remain within the sole discretion of the Company.
Please take note of the following: Section 230 of the U.S. Communications Decency Act provides that:
(1) Treatment of publisher or speaker
No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.
(2) Civil liability
No provider or user of an interactive computer service shall be held liable on account of-
(A) any action voluntarily taken in good faith to restrict access to or availability of material that the provider or user considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected; or
(B) any action taken to enable or make available to information content providers or others the technical means to restrict access to material described in paragraph (A).
16. License to User Content and Feedback
You retain your rights to any Content you submit, post or display on or through the website or Services. What’s yours is yours — you own your Content (and your photos and videos are part of the Content).
By submitting, posting or displaying Content on or through the Website or Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods (now known or later developed). This license authorizes us to make your Content available to the rest of the world and to let others do the same. You agree that this license includes the right for TekNotes Pro to provide, promote, and improve the Website or Services and to make Content submitted to or through the Website or Services available to other companies, organizations, or individuals for the syndication, broadcast, distribution, promotion, or publication of such Content on other media and services, subject to our terms and conditions for such Content use. Such additional uses by TekNotes Pro, or other companies, organizations or individuals, may be made with no compensation paid to you, or to any of your relatives, spouses, or your heirs with respect to the Content that you submit, post, transmit or otherwise make available through the Website or Services.
You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any Content that you submit.
Only to the extent as permitted by law, if you post content or submit material to the Company, including photographs or material, you grant Us a nonexclusive, worldwide, perpetual, (revocable only as described below), fully paid, royalty-free, sublicensable right and license to use, sell, make, sublicense, reproduce, distribute, perform, display, prepare derivative works from and otherwise exploit all such content and materials for the purpose of publishing material on the Company’s website or its publisher partners, maintaining the Company website, and promoting the Company without restriction. You further grant to the Company, its affiliates, and sublicensees the right to use your user name and/or trademarks and logos in connection with any such User Content or the Company’s marketing materials or content that we might publish or display on the Website.
As a user of the Website or Services, you represent, warrant, and acknowledge that: (i) you own the User Content that you submit, display, post or otherwise make available on or through the Website or Services, or that you otherwise have the right to grant the license set forth in this section, (ii) that all such User Content, and its submission, display, posting, or availability on or through the Website or Services does not violate any applicable law or the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights or any other rights of any person or entity, and (iii) such submission, posting, display, or availability on or through the Website or services does not result in or cause any breach of contract between you and any third party. You further agree to pay for all royalties, fees, damages, and any other monies of any kind owed to any person or entity by reason of such User Content. You agree to defend, indemnify and hold harmless the Company and its affiliates and sublicensees from all claims of any kind resulting from any such User Content. If you desire to request to revoke the license granted by you in this Section for any such User Content, you must send a certified letter of request to TekNotes Pro LLC, 21638 State Highway 249, Building E. Houston, Texas 77070 with a copy of your passport or national identity card (for identity verification purposes) and request removal of such User Content. Your certified letter of request to remove such User Content must include (a) your name, address, telephone number, and email address; (b) the signature of the applicable rights holder for such User Content or a person authorized to act on behalf of the rights holder; (c) identification of the User Content for which the license is to be revoked, as well as all necessary information reasonably sufficient to allow the Company to locate and remove such User Content on the Website or Services; (d) a written statement certifying that you have a good faith belief that you are the rights holder or authorized by the rights holder to revoke the license for the designated User Content; and (e) a statement that the information in the request to remove the user content is accurate, and under penalty of perjury, that you are the rights holder or are authorized to act on behalf of the rights holder with respect to such User Content that you desire to be removed from the Website or Services.
Only if you desire to do so voluntarily, you may offer feedback to the Company about the functionality and performance of the Website, including, without limitation, identifying potential errors, ways to modify the Website, make improvements, fix bugs, or enhance the Website or Services (“Feedback”). By providing Feedback, you hereby grant to the Company a nonexclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right and license to use, sell, sublicense, reproduce, perform, distribute, display, prepare derivative works from and otherwise exploit all such Feedback for any purpose without restriction. You agree that the Company may disclose any or all Feedback to any third party in any manner, and you agree that the Company may sublicense any or all Feedback in any form to any third party without restriction. By providing any Feedback, you agree that your provision of such Feedback is unsolicited, gratuitous and without restriction, and will not put the Company under any confidentiality, fiduciary, or any other obligation, and that the Company is free to use such Feedback without any additional compensation to you, and that we are free to disclose such Feedback on a non-confidential basis, or otherwise, to anyone. You further acknowledge that, by accepting any Feedback, we do not waive any rights to use similar or related ideas previously known to the Company, developed or created by its employees, or derived from sources other than you.
17. Confidential information
The Company does not want to receive confidential or proprietary information from you through our Website. Please note that any information or material sent to the Company will be deemed NOT to be confidential. By sending the Company any information or material, you grant the Company an unrestricted, irrevocable license to copy, reproduce, publish, upload, post, transmit, distribute, publicly display, perform, modify, create derivative works from, and otherwise freely use, those materials or information. You also agree that the Company is free to use any ideas, concepts, know-how, or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission by email to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this Website will be published or otherwise used with your name on it; or (c) we are required to do so by law. Personally-identifiable information that you submit to the Company for the purpose of receiving products or services will be handled in accordance with our privacy policies.
18. Global availability
Information the Company publishes on the Internet may contain references or cross references to the Company’s products, programs and services that are not announced or available in your country. Such references do not imply that the Company intends to announce or make available such products, programs, or services in your country.
19. Links to Third Party Sites
The Website and Services may contain links to other websites (“Linked Site(s)” or “third party sites”). The Linked Sites are not under the control of the Company and the Company is not responsible for the contents of any Linked Site, including, without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. The Company is not responsible for webcasting or any other form of transmission received from any Linked Site. The Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the site or any association with its operators.
IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES SUFFERED BY A USER (WHETHER CONSEQUENTIAL, DIRECT, INCIDENTAL, EXEMPLARY, INDIRECT, PUNITIVE, SPECIAL, OR OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, ANY LINKED SITE, THIRD PARTY WEBSITE, OR RELATED SERVICES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT, OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER TekNotes Pro WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT SUCH DAMAGES WERE POSSIBLE.
20. Linking to this Website
The Company consents only to links to this Website in which the link and the pages that are activated by the link do not: (a) create frames around any page on this Website or use other techniques that alter in any way the visual presentation or appearance of any content within this Website; (b) misrepresent your relationship with the Company; (c) imply that the Company approves or endorses you, your website, or your service or product offerings; or (d) present false or misleading impressions about the Company or otherwise damage the goodwill associated with the the Company name or trademarks. As a further condition to being permitted to link to this Website, you agree that the Company may at any time, at its sole discretion, terminate permission to link to this Website. In such event, you agree to immediately remove all links to this Website and to cease any related use of the Company trademarks.
21. Acts Against the Services
You shall not attempt or engage in potentially harmful acts that are directed against the Services including, without limitation, any one or more of the following: (a) using the Services in contravention of any other agreement to which you are a party, including, without limitation, any employment agreement to which you may be a party; (b) causing, allowing, or assisting any other person to impersonate you; (c) sharing your password or login credentials with any other person; (d) logging onto a server or account that you are not authorized to access; (e) creating more than one account, forging usernames, manipulating identifiers, or otherwise impersonating any other person or misrepresenting your identity or affiliation with any person or entity; (f) posting content that contains pornography, graphic violence, threats, hate speech, or incitements to violence; (g) violating or attempting to violate any security features of the Services; (h) emulating or faking usage of the Services; (i) using manual or automated software, devices, scripts, robots, or other means or processes to access, “scrape,” “crawl,” or “spider” any pages contained in the Website; (j) introducing viruses, worms, software, Trojan horses, or other similar harmful code into the Services; (k) interfering or attempting to interfere with the use of the Services by any other user, host, or network, including, without limitation, by means of submitting a virus, overloading, “flooding,” “spamming,” “mail bombing,” “pinging,” or “crashing” the Services; (l) causing, allowing, or assisting machines, bots, or automated services to access or use the Services without the express written permission of TekNotes Pro; (m) tampering with the operation, functionality, or the security of the Services; (n) attempting to override or circumvent any security or usage rules embedded into the Services that permit digital materials to be protected; (o) attempting to probe, scan, or test the vulnerability of the Services, or any associated system or network, or breach any security or authentication measures; (p) misusing, tricking, disrupting, or otherwise interfering with the functioning of the Services; (q) harvesting or collecting email addresses or other contact information of other users or clients from the Services by electronic or other means; (r) reverse engineering, decompiling, disassembling, deciphering, or otherwise attempting to derive the source code for any underlying intellectual property used to provide the Services; (s) engaging in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services; (t) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; (u) deep-linking to any portion of this Services without our express written permission; (v) acting illegally or maliciously against the business interests or reputation of TekNotes Pro; (w) hyperlinking to the Services from any other website without our initial and ongoing consent; (x) using the Services or any of its contents to advertise or solicit, for any other commercial, political or religious purpose, or to compete, directly or indirectly with TekNotes Pro; (y) reselling or repurposing your access to the Services or any purchases made through the Services; or (z) using the Services or any of its resources to solicit other users of the Services, merchants, or other business partners of TekNotes Pro to become users or partners of other online or offline services directly or indirectly competitive or potentially competitive with TekNotes Pro, including, without limitation aggregating current or previously offered coupons or deals.
Violations of system or network security may result in civil or criminal liability. You agree that it is your responsibility to install anti-virus software and related protections against viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines or engines that are intended to damage, destroy, disrupt, or otherwise impair a computer’s functionality or operation.
22. Respecting Other People's Rights
TekNotes Pro respects the rights of others, and so should you. You therefore may not upload, post, send, or store content that:
  1. violates or infringes someone else's rights of publicity, privacy, copyright, trademark, or other intellectual-property right;
  2. bullies, harasses, or intimidates;
  3. promotes or encourages self-injury, which includes, but is not limited to, suicide, eating disorders, cutting, burning, or scratching;
  4. promotes or advertises the sale of drugs, firearms, explosives, or anything illegal;
  5. contains pornography, nudity, graphic violence, threats, hate speech, or incitements to violence;
  6. discriminates in any way, including on the basis of race, skin color, national origin, gender, disability, religion or age;
  7. defames; or
  8. spams or solicits TekNotes Pro's users.
You must also respect others’ rights. These Terms do not grant you any right to:
  1. use branding, logos, designs, photographs, videos, or any other materials used in our Services;
  2. copy, archive, download, upload, distribute, syndicate, broadcast, perform, display, make available, or otherwise use any portion of the Services or the content on the Services except as set forth in these Terms;
  3. use the Services or any content on the Services for any commercial purposes without our consent.
In short: you may not use the Services or the content on the Services in ways that are not authorized by these Terms, nor may you help or enable anyone else in doing so.
23. Respecting Copyright
We honor the requirements set forth in the Digital Millennium Copyright Act. We therefore take reasonable steps to expeditiously remove from our Services any infringing material that we become aware of, and if the Company becomes aware that one of its users has repeatedly infringed copyrights, we will take reasonable steps within our power to terminate the user's account.
We make it easy for you to report suspected copyright infringement. If you believe that anything on the the website infringes a copyright that you own or control, please contact us:
Attn: ___Copyright Enforcement Department______
If you file a notice by mail with Us, it must comply with the requirements set forth at 17 U.S.C. § 512(c)(3). That means the notice must:
  1. contain the physical or electronic signature of a person authorized to act on behalf of the copyright owner;
  2. identify the copyrighted work claimed to have been infringed;
  3. dentify the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed, or access to which is to be disabled, and information reasonably sufficient to let us locate the material;
  4. provide your contact information, including your address, telephone number, and an email address;
  5. provide a personal statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. provide a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
24. Intellectual Property Rights
You acknowledge that all intellectual property rights in the Website and Services, and the Documents anywhere in the world belong to TekNotes Pro or our licensors, that the intellectual property rights are licensed (not sold) to you, and that you have no rights to use the Services or the Documents other than the right to use each of them in accordance with these Terms.
You acknowledge that you have no right to have access to the Website or Services in source-code form.
25. Trademark Information
You agree that all of TekNotes Pro’s trademarks, trade names, service marks, and other logos and brand features that are displayed via the Website and Services (collectively, the “Marks”) are trademarks and the property of TekNotes Pro. You agree not to display or use our Marks in any manner without receiving our prior permission via email. Sponsor and third party website trademarks are the property of the respective Sponsors and third parties. The display of any Sponsor or third party trademarks via the website and Services does not necessarily mean that TekNotes Pro has an affiliation with these entities.
26. Disclaimers
We try to keep the Website and Services up, running, and free of annoyances, but we make no promises that we will succeed.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND THE APP ARE PROVIDED "AS IS" AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT THERETO, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS. WE DO NOT WARRANT AGAINST INTERFERENCE WITH USER’S ENJOYMENT OF THE SERVICES AND THE APP, THAT THE FUNCTIONS CONTAINED IN THE SERVICES OR APP WILL MEET USER’S REQUIREMENTS, THAT THE OPERATION OF THE SERVICES OR THE APP WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SERVICES OR THE APP WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE THAT WE GIVE SHALL CREATE A WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
TEKNOTES PRO TAKES NO RESPONSIBILITY AND ASSUMES NO LIABILITY FOR ANY CONTENT OR MATERIALS OF ANY KIND INCLUDING REVIEWS THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR WEBSITE, APP, AND SERVICES. YOU UNDERSTAND AND AGREE THAT YOU MAY BE EXPOSED TO CONTENT THAT MIGHT BE OFFENSIVE, ILLEGAL, MISLEADING, OR OTHERWISE INAPPROPRIATE, NONE OF WHICH TEKNOTES PRO WILL BE RESPONSIBLE FOR. TEKNOTES PRO ALSO TAKES NO RESPONSIBILITY AND ASSUMES NO LIABILITY FOR THE ACCURACY OF ANY MEDICAL OR HEALTH INFORMATION OF ANY KIND THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR WEBSITE, APP AND SERVICES.
TEKNOTES PRO DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY, OR USEFULNESS WITH RESPECT TO TEKNOTES PRO, THE WEBSITE, APP OR INFORMATION CONTAINED ON THE WEBSITE, APP, OR SERVICES, INCLUDING ANY THIRD PARTY SITES OR THIRD PARTY LINKS.
TEKNOTES PRO DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY, OR USEFULNESS WITH RESPECT TO ANY MEDICAL HEALTHCARE PROVIDER COMPANIES, THEIR EMPLOYEES OR INDEPENDENT CONTRACTORS THAT USE THE WEBSITE, APP, OR SERVICES.
USE OF THE WEBSITE, APP AND SERVICES IS NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION OR THOUGHTS OF SUICIDE. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THE WEBSITE, APP OR VIA THE SERVICES.
TO THE EXTENT PERMITTED BY LAW, THE EXCLUSIONS OR LIMITATIONS OF CERTAIN WARRANTIES, OR SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION, MAY NOT APPLY TO YOU.
27. Release
YOU AND YOUR HEIRS, SUCCESSORS, AND ASSIGNS HEREBY FOREVER IRREVOCABLY RELEASE, DISCHARGE, AND HOLD HARMLESS TEKNOTES PRO, OUR AFFILIATES, AND OUR AND THEIR SUCCESSORS AND ASSIGNS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (COLLECTIVELY, “RELEASED PARTIES”) FROM, AND AGREE NOT TO SUE ANY RELEASED PARTY FOR, ANY LIABILITIES, CLAIMS, OBLIGATIONS, SUITS, ACTIONS, DEMANDS, EXPENSES, AND DAMAGES WHATSOEVER (COLLECTIVELY, “LIABILITIES”) THAT YOU MAY HAVE AGAINST ANY RELEASED PARTY WHETHER EXISTING NOW OR IN THE FUTURE, WHETHER KNOWN OR UNKNOWN, ARISING OUT OF OR IN CONNECTION WITH YOUR OR A THIRD PARTY’S CONDUCT RELATED TO USE OF THE SITE, APP AND SERVICES, INCLUDING FOR PERSONAL INJURY OR DEATH OR ANY CLAIMS FOR DAMAGES YOU MAY HAVE SUFFERED IN CONNECTION WITH YOUR OR A THIRD PARTY’S CONDUCT RELATED TO USE OF THE SITE, APP AND SERVICES. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE FOREGOING SENTENCE RELEASES AND DISCHARGES ALL LIABILITIES, WHETHER OR NOT THEY ARE CURRENTLY KNOWN TO YOU, AND YOU WAIVE YOUR RIGHTS UNDER CALIFORNIA CIVIL CODE SECTION 1542. YOU UNDERSTAND THE MEANING OF CALIFORNIA CIVIL CODE SECTION 1542, WHICH READS AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.” BY AGREEING TO THESE TERMS AND THIS WAIVER, YOU ASSUME ALL RISK ARISING FROM YET UNKNOWN CLAIMS.
28. LImitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SITE, APP AND SERVICES, OR REQUESTING OR RECEIVING SERVICES THROUGH THE SITE, APP AND SERVICES, OR FROM DAMAGES YOU MAY SUFFER AS A RESULT OF A THIRD PARTY’S USE OF THE SITE, APP AND SERVICES AND ANY CONTACT YOU HAVE WITH OTHER USERS OF TEKNOTES PRO’S SITE, APP AND SERVICES OR THIRD PARTIES, WHETHER IN PERSON OR ONLINE, REMAINS WITH YOU. NEITHER TEKNOTES PRO NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE, APP AND SERVICES WILL BE LIABLE (WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT TEKNOTES PRO HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE) FOR: (A) ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL; (B) SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE; (C) THE COST OF SUBSTITUTE PRODUCTS OR SERVICES; (D) ANY DAMAGES FOR PERSONAL OR BODILY INJURY, DEATH OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH USING THE SITE, APP AND SERVICES; (E) THE USE OF OR INABILITY TO USE THE SITE, APP AND SERVICES; (F) ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SITE, APP AND SERVICES OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE, APP AND SERVICES; OR (G) YOUR OFFERING OR PROVIDING SERVICES OR REQUESTING OR RECEIVING SERVICES THROUGH THE SITE, APP AND SERVICES.
WE ARE ALSO NOT LIABLE FOR ANY DAMAGES YOU MAY SUFFER CAUSED BY A CYBERATTACK, DATA BREACH, DATA INCIDENT, RANSOMWARE ATTACK AND/OR MALWARE ATTACK WHILE USING THE SITE, APP AND SERVICES, THIRD PARTY CONTENT, OR USER CONTENT.
TEKNOTES PRO WILL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING PERSONAL INJURY OR DEATH IN CONNECTION WITH THE SITE, APP AND SERVICES (INCLUDING THE SERVICES AND CONTENT AVAILABLE THROUGH THE SITE, APP AND SERVICES) OR THIS AGREEMENT, EVEN IF FORESEEABLE OR EVEN IF TEKNOTES PRO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY THE NEGLIGENCE, GROSS NEGLIGENCE, OR OTHERWISE, BY ANY MEDICAL HEALTHCARE PROVIDER COMPANIES, THEIR EMPLOYEES OR INDEPENDENT CONTRACTORS THAT USE THE WEBSITE, APP, OR SERVICES). TEKNOTES PRO WILL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY COMMERCIAL DAMAGES, BODILY INJURY DAMAGES, DEATH, PHYSICAL HARM, EMOTIONAL DISTRESS, OR LOSSES OF ANY KIND. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF ANY STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
IN NO EVENT SHALL THE TOTAL, AGGREGATE LIABILITY OF TEKNOTES PRO AND ITS AFFILIATES AND SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, ARISING FROM OR RELATING TO THE TERMS, SERVICES, OR FROM THE USE OF OR INABILITY TO USE THE SITE, APP AND SERVICES OR INTERACTIONS WITH ANY OTHER USERS OF THE SITE, APP AND SERVICES EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO USE THE SERVICES HEREUNDER, OR EXCEED ONE HUNDRED US DOLLARS IF NO SUCH PAYMENTS HAVE BEEN MADE BY YOU, AS APPLICABLE.
TO THE EXTENT PERMITTED BY LAW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OR SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
You acknowledge and agree that without the foregoing exclusions and limitations of liability, the Company would not be able to offer the website, app or services, and that such exclusions and limitations of liability shall apply, even if they would cause user’s remedies under this agreement to fail of their essential purpose.
29. Applicable Law
By using the website and Services you agree that the laws of the State of Texas without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and Us.
30. Disputes
ANY DISPUTE RELATING IN ANY WAY TO YOUR USE OF THE WEBSITE AND SERVICES SHALL BE SUBMITTED TO CONFIDENTIAL BINDING ARBITRATION IN HOUSTON, TEXAS EXCEPT FOR INTELLECTUAL PROPERTY CLAIMS BROUGHT BY EITHER PARTY (WHICH FOR PURPOSES OF THIS SECTION DO NOT INCLUDE PRIVACY AND PUBLICITY CLAIMS) AND CLAIMS THAT MAY BE BROUGHT IN SMALL-CLAIMS COURT.
CONFIDENTIAL ARBITRATION UNDER THIS AGREEMENT SHALL BE RESOLVED EXCLUSIVELY UNDER THE CONSUMER ARBITRATION RULES THEN PREVAILING OF THE AMERICAN ARBITRATION ASSOCIATION ("AAA'S CONSUMER RULES"), EXCLUDING ANY RULES AND PROCEDURES GOVERNING OR PERMITTING CLASS OR REPRESENTATIVE ACTIONS. THE RULES ARE AVAILABLE AT THE AMERICAN ARBITRATION ASSOCIATION'S WEBSITE.
YOU AND THE COMPANY AGREE TO EXPRESSLY WAIVE ANY RIGHTS TO FILE CLASS OR REPRESENTATIVE ACTIONS OR SEEK RELIEF ON A CLASS OR REPRESENTATIVE BASIS IN ANY JURISDICTION OR FORUM.
THE ARBITRATOR SHALL APPLY TEXAS LAW, AND THE ARBITRATOR'S AWARD SHALL BE BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. THERE SHALL BE NO APPEAL FROM ANY AWARD OF THE ARBITRATOR. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO ARBITRATION UNDER THIS AGREEMENT SHALL BE JOINED TO AN ARBITRATION INVOLVING ANY OTHER PARTY SUBJECT TO THIS AGREEMENT, WHETHER THROUGH CLASS ARBITRATION PROCEEDINGS OR OTHERWISE. IF ANY PART OF THIS ARBITRATION PROVISION IS FOUND TO BE INVALID, UNENFORCEABLE OR ILLEGAL, THE REST OF THIS PROVISION SHALL REMAIN IN EFFECT.
IF THE ENTIRE ARBITRATION PROVISION IS FOUND TO BE INVALID OR UNENFORCEABLE, THEN THE PARTIES CONSENT TO PERSONAL JURISDICTION AND EXCLUSIVE VENUE IN THE STATE AND FEDERAL COURTS IN HOUSTON, TEXAS.
If you initiate the arbitration, your arbitration fees will be limited to the filing fee set forth in the AAA's Consumer Rules.
31. Indemnification
You understand and agree that you are personally responsible for your behavior on the website and use of the Services. You agree to indemnify, defend and hold harmless TekNotes Pro, its parent companies, subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, agents, and any third-party information providers from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your data, your use, misuse, or inability to use the website or Services or the Content you post, or any violation by you of these Terms of Service. You shall also indemnify, defend and hold harmless TekNotes Pro, its parent companies, subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, agents, and any third-party information providers from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of: (i) your failure to pay all applicable taxes associated with Your use of the Services; and (ii) your use of the Data.
32. Text Messaging
TekNotes Pro may send you recurring, automatic “Text Messages”. Your consent to receive Text Messages is not a condition of using the App or Services, and you can cancel this service at any time. You will receive these Text Messages if you provide your consent when you provide TekNotes Pro with your phone number when signing up for or registering to use the App or Services. Once your consent is provided, TekNotes Pro will send informational Text Messages, until you opt out. See below for details on how to opt out.
In addition, if you provide further consent (for example, by checking the opt-in checkbox), you will receive Text Messages from TekNotes Pro on behalf of TekNotes Pro and /or other organizations that TekNotes Pro believes may be of interest to you.
You may receive Text Messages even if your phone number is on a corporate, state, or national Do Not Call list or registry. You understand that you are not required to provide such further consent to receive Text Messages as a condition of using the Site, and you can opt-out of receiving Text Messages at any time by texting STOP. For Help, text HELP or contact us at:[email protected].
Message and data rates may apply. Neither TekNotes Pro nor the participating carriers guarantee that Text Messages will be delivered.
33. Your Compliance with Texting/SMS Laws
You represent, warrant, and agree that: (i) you or your business shall not send text messages to pet owners or anyone who uses the App on their mobile devices without their explicit written consent; (ii) You or your business shall obtain written consent from anyone who uses the App either (a) by anyone who uses the site texting a keyword from their mobile device to join an SMS database; (b) anyone who uses the App filling out a paper form or You or your business sending an online form to anyone who uses the site which explicitly states that they are subscribing to receive text messages from you once they provide their phone number. (c) As anyone who uses the App opt in to SMS marketing campaigns created by You or your business, your business shall send clear, conspicuous disclosure of the text messages to them that they will receive. (d) You or your business shall send instructions to anyone who uses the site on how to opt out from receiving messages (STOP instructions), as well as how they can get help information (HELP instructions). (e) Your business is required to have a privacy policy conspicuous disclosed on your business’ website containing a Text/SMS policy.
34. Force Majure
In the event that either Party is unable to perform any of its obligations under this Agreement or to enjoy any of its benefits because of natural disaster, terrorism, fire, explosion, power blackout, earthquake, flood, the elements, strike, embargo, labor disputes, acts of civil or military authority, war, acts of god, acts or omissions of carriers or suppliers, acts of regulatory or governmental agencies, actions or decrees of governmental bodies or communication line failure not the fault of the affected Party or other causes beyond such Party’s reasonable control (a “Force Majeure Event”) the Party who has been so affected shall immediately give notice to the other Party and shall do everything possible to resume performance.
35. Support, Maintenance and Updates
During the Term of this Agreement, We will use commercially reasonable efforts to provide you with email support related to the Services and the App. Scheduled system maintenance shall take place from time to time, and during such time, the Services may be unavailable. Emergency maintenance may be required at other times in the event of system failure. We make no guarantees about uptime. We may, but are not required to develop and provide App updates from time to time, which may include upgrades, bug fixes, patches and other corrections or new features (collectively, “Updates”). Updates may also modify or delete in their entirety certain features or functionality. You agree that We have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on the settings of your mobile device, when your device is connected to the Internet the App will automatically download and install available Updates, or you will be prompted to download and install available Updates. You acknowledge that the App or any of its features may not operate properly if you fail to install Updates. You further agree that all Updates will be deemed part of the App and subject to the terms of this Agreement.
36. Waiver and Severability
No waiver by the Company of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.
If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
37. Entire Agreement
The Terms of Service, including all documents expressly incorporated herein by reference, constitute the sole and entire agreement between you and the Company with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website and Services.
38. Your Comments and Concerns
This Website and Services are operated by TekNotes Solutions LLC,12955 Willow Place Dr. #690306, Houston, Texas 77269.
All other notices, feedback, comments, requests for technical support, and other communications relating to the Website please contact us at: [email protected].
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Houston, Texas 77070
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